Preparing for storm season - is your venue ready?

Top actions to take before a storm hits

1. Roof and gutter check - start with the top

Loose roofing, debris, blocked gutters, and poor drainage are major causes of storm damage.
Engage a roofing contractor to inspect and act on any identified hazards on the roof.

2. Secure windows and doors

Reinforce with storm shutters or plywood if a cyclone or major storm is forecast.

Ensure sandbags are easily accessible and ready to deploy to prevent water ingress when needed.

3. Clear Outdoor Hazards

Make it part of your routine to bring in furniture, tools, and signage to prevent them from becoming hazards during severe weather.

Trim overhanging branches and remove dead vegetation.

4. Emergency Kit Essentials

Radio, torch, batteries, first-aid, water, food, power banks and waterproof documents.

5. Backup Your Data

Store critical business files securely in the cloud or off-site.

Business continuity starts with a plan

1. Review your operations - identify what must keep running - and how.
2. Communication is key - have a plan to stay in touch with staff, suppliers, and customers.
3. Remote work ready? - ensure your team can work from home if needed.
4. Supply chain check - know your suppliers contingency plans - and have backups.

Roof survey initiative - Protect what's often overlooked

• Our claims history shows that water ingress from roof-related problems is one of the most frequent and damaging types of loss
• Xenia Mutual has conducted helicopter roof surveys across a number of its member venues to help identify hidden risks that often go unnoticed
• To help safeguard your venue, we strongly encourage you to engage a qualified roofing contractor to inspect and address any roofing issues found
• This should form part of your routine maintenance plan, especially ahead of storm season or when severe weather is forecast
• If you're working with a roofing contractor, documenting your inspection efforts helps maintain a strong risk profile

After the storm

In the unfortunate event that your venue experiences damage or loss following a storm, please follow these important steps to ensure your safety and prepare you for the next steps:

• Safety first - Wwait for official clearance before inspecting any damage
• Document everything - take photos/videos of all affected areas and items
• Contact your protection provider - prompt communication helps ensure timely support and recovery

For questions, support, or to learn more about Xenia Mutual, please get in touch - we're here to help.